HOURS OF OPERATION

Monday – Friday, 7am to 6pm.
Nights, weekends and holidays are possible with advanced notice.

What We Do

 

MedTran provides non-emergency medical transportation to clients requiring assistance due to injury, illness, or disability. We specialize in door-to-door delivery of our clients to their medical appointments, but also transport to non-medically related outings such as shopping trips, airport pickup and drop-offs, and family get-togethers.

How We Do It

 

Our fleet size is one of the largest in the region, and allows for us to maintain a timely schedule.  All of our vans are equipped with GPS software that is integrated with NexTraq.  Our drivers are constantly on the move; one driver may drop you off and another may pick you up.  We leave a business card with you to call us when you are ready.  Our average response time for return trips was 13.5 minutes for 2016!

Service Rates

WHEELCHAIR PRIVATE RATES

$40.00 + $2.95/MILE (ONE-WAY)
$50.00 + $2.95/MILE (HOSPITAL DISCHARGE)
$50.00 + $2.95/MILE (ROUND TRIP)

 

*$15 surcharge to pick up oxygen portable for hospital discharges

AMBULATORY PRIVATE RATES

$15.00 + $2.25/MILE (ONE-WAY)
$30.00 + $2.25/MILE (ROUND TRIP)

 

*If you have a Medicaid or insurance benefit that you believe will pay for your transport, you will need to contact your local broker to schedule the ride. We cannot book rides directly; it has to go through either the Medicaid or insurance broker. We can only schedule rides privately, and payment is due at time of service.
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Advanced Notification

 

Generally, a 24-hour notice is expected and appreciated.  More than likely we will still be able to meet your requests, but the further in advance we know the easier it is for us to guarantee service.

Safety

 

Safety is the number one priority within our company!  Driver scorecard reports and cell phone restriction ensure our drivers put the safety first of your loved one and the other drivers on the road.

 

Safety should be the number one priority with any business, and we are no different. Our software provides us with Driver Safety Scorecard Reports that identify aggressive driving behaviors such as speeding, harsh braking, harsh acceleration and sudden cornering and ranks drivers based on their performance on these key behaviors.
Tires matter! As the first snow starts to fall in the Inland Northwest, we replace our all-season tires with snow tires. We want our drivers and customers to find comfort in knowing we have invested in their safety. Is this standard in the industry? You should ask this to our competition the next time you are calling for price quotes.