MedTran: The Non-Emergency Medical Transportation Solution for Spokane Area Assisted Living Communities

According to statistics compiled by the U.S. Census Bureau America’s population of people aged 65 or older is expected to nearly double by the year 2030, meaning that the population is aging. Naturally, as the older population increases, more will need medical care, and may require both non-emergency and emergency transport services for ambulatory patients as well as the wheelchair bound community.

In the 2010, the CDC National Survey of Residential Care Facilities found that just 4% of residents were still driving. While this number is incredibly low for a population of individuals, the need for assistance in getting non-driving residents where they need to go is higher than ever. Reliable senior transportation is an essential element to providing quality services to senior residents in long-term care facilities like assisted livings. Non-emergent medical transportation can be utilized for any reason other than an emergent medical need. Quality transportation through a care provider ensures residents of senior living facilities get to their treatments and appointments reliably, helping residents receive needed care and staff of facilities book the appointments and transportation with comfort and trust. 

Senior living centers typically recognize that providing quality transportation to their residents increases their quality of life and overall satisfaction in the care they are receiving, however, for many senior living centers, it can be a daunting challenge to provide this transportation cost-effectively, safely, and in a timely manner. Some facilities invest in their own vehicles and drivers, which can seem cost effective at face value. Unfortunately, this strategy saves money in the short-term, but costs money in the long-run. Staff who are pulled from their routine roles in order to transport a resident safely where needed raises concern for the overall flow of those left behind at the facility. Additionally, special training must be provided to staff who intend to be drivers when needed. Facilities who choose this route are often dependent on their staff’s ability to take time away from primary tasks to provide rides, or to employ a full-time driver to be available when needed.

 A more cost-effective, less risky and more reliable to outsource transportation to a reputable non-emergency medical transportation (NEMT) partner. MedTran has been a reliable staple in the Spokane, providing consistently stellar services to partners across the greater Spokane area. As the areas longest running NEMT company, MedTran boasts the largest fleet, ensuring that clients are able to book a ride at a time that is most convenient for them. 

Transportation may be needed to deliver specialized medical care not available in assisted living facilities, and can include:

  • Routine medical appointments
  • Physical therapy
  • Surgical services
  • Mental Health appointments
  • Doctor and specialty appointments
  • Dialysis
  • Airport pick up and drop off
  • Shopping trips and family get togethers

Transporting senior residents can present significant challenges and risks for assisted living facilities and the transport services they use. Facility staff are tasked with finding reliable transportation for residents, sometimes on very short notice. Scheduling appointments is fast and convenient when booking with MedTran through the use of our full-time dispatcher and online booking feature.

Minimize stress and trust in safe, reliable service with MedTran.

#healthcare #assistedlivingfacilities #seniorcare #seniorlivingfacilities #assistedlivingfacility #wheelchairbound

Contributor, G. (2016, November 7). Providing Transportation To Senior Living Facility Residents. Facility Executive – Creating Intelligent Buildings. 

Transportation Services in Assisted Living. (n.d.).